Day in the Life of a Virtual PA

You might be a small business owner who can no longer distinguish the difference between night and day thanks to your erratic working hours. Or perhaps you are running a global enterprise, with enough air miles to cross the globe three times over. Either way, there’s one thing you probably have in common – or […]

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How to Deliver Incredible Customer Satisfaction with a Virtual PA

Customer satisfaction is critical to business success, and often an indicator of it. Satisfaction (or dissatisfaction) with your offering determines what needs to be changed or enhanced and provides opportunity to communicate with your customers and build truly personal relationships. For the busy entrepreneur, while she no doubt recognises the importance of customer satisfaction, when […]

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